[MASOCH-L] Problema com o Terra
Leandro Carlos Rodrigues
leandro at allchemistry.com.br
Mon Feb 14 11:33:45 BRST 2011
Pessoal,
O Terra respondeu minha solicitação conforme pode ser visto abaixo.
Poderiam me ajudar a resolver este problema, pois acredito que o
problema esteja com meu provedor de acesso, o Virtua.
Nunca tive este tipo de problema com eles. Estou tentando entrar em
contato com os técnicos mas sem sucesso.
Seria inter assante contratar um link de outra operadora? Se sim qual
vocês me recomendam?
*Leandro Carlos Rodrigues
TI - All Chemistry do Brasil Ltda.
(11) 3014-7100
*
Em 11/02/2011 17:28, Postmaster Terra escreveu:
> Boa tarde, Leandro.
>
> O que está acontecendo é que nem todas as NS registradas para os
> reversos do range 201.6.246 estão respondendo corretamente às
> consultas DNS.
>
> # dig -x 201.6.246.214 +trace
>
> ; <<>> DiG 9.6.1-P3-RedHat-9.6.1-15.P3.el5 <<>> -x 201.6.246.214 +trace
> ;; global options: +cmd
> . 513998 IN NS g.root-servers.net.
> . 513998 IN NS c.root-servers.net.
> . 513998 IN NS b.root-servers.net.
> . 513998 IN NS l.root-servers.net.
> . 513998 IN NS e.root-servers.net.
> . 513998 IN NS f.root-servers.net.
> . 513998 IN NS k.root-servers.net.
> . 513998 IN NS m.root-servers.net.
> . 513998 IN NS h.root-servers.net.
> . 513998 IN NS j.root-servers.net.
> . 513998 IN NS a.root-servers.net.
> . 513998 IN NS i.root-servers.net.
> . 513998 IN NS d.root-servers.net.
> ;; Received 272 bytes from 10.253.120.200#53(10.253.120.200) in 0 ms
>
> 201.in-addr.arpa. 86400 IN NS NS2.LACNIC.NET.
> 201.in-addr.arpa. 86400 IN NS TINNIE.ARIN.NET.
> 201.in-addr.arpa. 86400 IN NS NS-LACNIC.NIC.MX.
> 201.in-addr.arpa. 86400 IN NS NS3.AFRINIC.NET.
> 201.in-addr.arpa. 86400 IN NS NS2.DNS.BR.
> 201.in-addr.arpa. 86400 IN NS NS.LACNIC.NET.
> 201.in-addr.arpa. 86400 IN NS SEC1.AUTHDNS.RIPE.NET.
> 201.in-addr.arpa. 86400 IN NS SEC3.APNIC.NET.
> ;; Received 252 bytes from 202.12.27.33#53(m.root-servers.net) in 112 ms
>
> 6.201.in-addr.arpa. 86400 IN NS a.dns.br.
> 6.201.in-addr.arpa. 86400 IN NS b.dns.br.
> 6.201.in-addr.arpa. 86400 IN NS c.dns.br.
> 6.201.in-addr.arpa. 86400 IN NS d.dns.br.
> 6.201.in-addr.arpa. 86400 IN NS f.dns.br.
> ;; Received 148 bytes from 200.3.13.11#53(NS2.LACNIC.NET) in 108 ms
>
> 246.6.201.in-addr.arpa. 86400 IN NS ns8.virtua.com.br.
> 246.6.201.in-addr.arpa. 86400 IN NS ns7.virtua.com.br.
> ;; Received 93 bytes from 200.219.154.10#53(d.dns.br) in 77 ms
>
> 214.246.6.201.in-addr.arpa. 86400 IN PTR
> allchem.allchemistry.com.br.
> 246.6.201.in-addr.arpa. 3600 IN NS dns2.virtua.com.br.
> 246.6.201.in-addr.arpa. 3600 IN NS ns.embratel.com.br.
> 246.6.201.in-addr.arpa. 3600 IN NS dns1.virtua.com.br.
> ;; Received 156 bytes from 201.6.0.136#53(ns7.virtua.com.br) in 110 ms
>
> Conforme saída do dig acima, fiz uma consulta por seu ip em casa NS
> configurada:
>
> # host 201.6.246.214 ns8.virtua.com.br
> Using domain server:
> Name: ns8.virtua.com.br
> Address: 201.6.0.109#53
> Aliases:
>
> 214.246.6.201.in-addr.arpa domain name pointer
> allchem.allchemistry.com.br.
> # host 201.6.246.214 ns7.virtua.com.br
> Using domain server:
> Name: ns7.virtua.com.br
> Address: 201.6.0.136#53
> Aliases:
>
> As duas NS acima são as únicas que estão respondendo corretamente.
>
> 214.246.6.201.in-addr.arpa domain name pointer
> allchem.allchemistry.com.br.
> # host 201.6.246.214 dns2.virtua.com.br
> Using domain server:
> Name: dns2.virtua.com.br
> Address: 201.6.0.102#53
> Aliases:
>
> Host 214.246.6.201.in-addr.arpa not found: 2(SERVFAIL)
> # host 201.6.246.214 dns1.virtua.com.br
> Using domain server:
> Name: dns1.virtua.com.br
> Address: 201.6.0.100#53
> Aliases:
>
> Host 214.246.6.201.in-addr.arpa not found: 5(REFUSED)
> 19:15:35 root at vapengo /home # host 201.6.246.214 ns.embratel.com.br
> host: couldn't get address for 'ns.embratel.com.br': not found
>
> Conforme saídas acima, os serversdns2.virtua.com.br,
> dns1.virtua.com.br e ns.embratel.com.br estão apresentando problemas.
>
> Devido a isso, de acordo com nossos logs, as entregas de seu domínio
> para contas nossas estão intermitentes.
>
>
> []'s
>
> On 02/11/2011 12:30 PM, leandro at allchemistry.com.br wrote:
>> Nome =Leandro Carlos Rodrigues
>> Fone de Contato =(11) 3014-7100
>> Hora para Contato =Horário Comercial
>> Mail Transfer Agent =Exim4
>> Cliente de Terra Empresas =Não
>> IP do servidor de origem=201.6.246.214
>> Logs da falha =+++ 1PntVd-0005iL-Kq has not completed +++
>> 2011-02-11 11:58:05 1PntVd-0005iL-Kq<=wjunior at allchemistry.com.br H=daniel (Financeiro) [192.168.1.209] P=esmtp S=597863 id=21903241.7.1297432411168.JavaMail.Daniel at Financeiro
>> 2011-02-11 11:58:07 1PntVd-0005iL-Kq SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:58:07 1PntVd-0005iL-Kq ==aninhacz at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>>
>> +++ 1Pnt7t-0004tk-Rf has not completed +++
>> 2011-02-11 11:33:33 1Pnt7t-0004tk-Rf<=bruno at allchemistry.com.br H=bruno (MAQ137) [192.168.1.237] P=esmtp S=45784 id=3272406.8.1297430792031.JavaMail.Bruno at MAQ137
>> 2011-02-11 12:04:18 1Pnt7t-0004tk-Rf SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:04:18 1Pnt7t-0004tk-Rf ==anandafarma at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>>
>>
>> +++ 1PntK4-000591-5n has not completed +++
>> 2011-02-11 11:46:08 1PntK4-000591-5n<=andresa at allchemistry.com.br H=laboratorio [192.168.1.250] P=esmtp S=3962id=4D553A75.4060405 at allchemistry.com.br
>> 2011-02-11 11:54:54 1PntK4-000591-5n SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:54:54 1PntK4-000591-5n ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:59:53 1PntK4-000591-5n ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
>> 2011-02-11 12:04:41 1PntK4-000591-5n SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:04:41 1PntK4-000591-5n ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>>
>> +++ 1PntGN-000522-MB has not completed +++
>> 2011-02-11 11:42:19 1PntGN-000522-MB<=comercial at allchemistry.com.br H=maq211 (MAQ11) [192.168.1.211] P=esmtp S=22795 id=25583633.5.1297432342937.JavaMail.Dione at MAQ11
>> 2011-02-11 12:04:23 1PntGN-000522-MB SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:04:23 1PntGN-000522-MB ==pharmaciaphoebus at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>>
>> +++ 1PnsoA-0004q3-31 has not completed +++
>> 2011-02-11 11:13:10 1PnsoA-0004q3-31<=juliane at allchemistry.com.br H=maq206 [192.168.1.206] P=esmtp S=3911id=4D553351.2050003 at allchemistry.com.br
>> 2011-02-11 11:13:11 1PnsoA-0004q3-31 SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:13:11 1PnsoA-0004q3-31 ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:37:36 1PnsoA-0004q3-31 SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:37:36 1PnsoA-0004q3-31 ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:58:00 1PnsoA-0004q3-31 SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:58:00 1PnsoA-0004q3-31 ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:04:03 1PnsoA-0004q3-31 SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:04:03 1PnsoA-0004q3-31 ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:08:24 1PnsoA-0004q3-31 SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:08:24 1PnsoA-0004q3-31 ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:20:13 1PnsoA-0004q3-31 SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:20:13 1PnsoA-0004q3-31 ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>>
>> +++ 1Pnt1M-0004sA-5w has not completed +++
>> 2011-02-11 11:26:48 1Pnt1M-0004sA-5w<=bruno at allchemistry.com.br H=bruno [192.168.1.237] P=esmtp S=958id=4D55376D.6090502 at allchemistry.com.br
>> 2011-02-11 11:26:50 1Pnt1M-0004sA-5w SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:26:50 1Pnt1M-0004sA-5w ==anandafarma at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:42:11 1Pnt1M-0004sA-5w SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 11:42:11 1Pnt1M-0004sA-5w ==anandafarma at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:04:10 1Pnt1M-0004sA-5w SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:04:10 1Pnt1M-0004sA-5w ==anandafarma at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:08:43 1Pnt1M-0004sA-5w SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:08:43 1Pnt1M-0004sA-5w ==anandafarma at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:12:11 1Pnt1M-0004sA-5w SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:12:11 1Pnt1M-0004sA-5w ==anandafarma at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:14:28 1Pnt1M-0004sA-5w SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:14:28 1Pnt1M-0004sA-5w ==anandafarma at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>>
>> +++ 1PntJn-00058t-O6 has not completed +++
>> 2011-02-11 11:45:51 1PntJn-00058t-O6<=andresa at allchemistry.com.br H=laboratorio [192.168.1.250] P=esmtp S=4628id=4D553A65.3040004 at allchemistry.com.br
>> 2011-02-11 12:04:32 1PntJn-00058t-O6 SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:04:32 1PntJn-00058t-O6 ==daniel at graficacolorprint.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.terraempresas.com.br [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>>
>> +++ 1PntgL-0005qE-H0 has not completed +++
>> 2011-02-11 12:09:09 1PntgL-0005qE-H0<=comercial at allchemistry.com.br H=bruno (MAQ137) [192.168.1.237] P=esmtp S=32749 id=19487506.9.1297432927656.JavaMail.Bruno at MAQ137
>> 2011-02-11 12:26:29 1PntgL-0005qE-H0 SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:26:29 1PntgL-0005qE-H0 ==farmaher at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:28:38 1PntgL-0005qE-H0 SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>> 2011-02-11 12:28:38 1PntgL-0005qE-H0 ==farmaher at terra.com.br R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host vip-us-br-mx.terra.com [208.84.244.133]: 450 4.7.1 Client host rejected: cannot find your hostname, [201.6.246.214]
>>
>>
>> Mensagem =Por gentileza, verifique que meu DNS reverso está devidamente configurado e mesmo assim os hosts do Terra estão recusando minhas mensagens alegando que meu hostname não foi localizado.
>> Enviado pelo IP : 200.176.12.83
>> Referer :http://www.terra.com.br/fale/reclame_postmaster_ps_mail_form.htm
>> User-Agent : Mozilla/5.0 (Windows; U; Windows NT 6.1; pt-BR; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
>>
>>
>
> --
> Postmaster Terra
> Terra Networks Brasil S/A
> http://www.terra.com.br/postmaster/
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