[caiu] Fwd: Oi Assistance

Rodrigo Augusto rodrigo em 1telecom.com.br
Quarta Setembro 24 22:51:24 BRT 2014


A luta na oi nao e facil, mas tem seus caminhos e processos que andam... Perguntei a ele la para ver se posso ajudar como cliente da oi...

Enviado via iPhone 
Grupo Connectoway

> Em 24/09/2014, às 19:44, Rubens Kuhl <rubensk em gmail.com> escreveu:
> 
> Se alguém na Oi puder ajudar...
> 
> Rubens
> 
> 
> ---------- Forwarded message ----------
> From: Brian Free <brfree em adobe.com>
> Date: Wed, Sep 24, 2014 at 6:02 PM
> Subject: Oi Assistance
> To: "nanog em nanog.org" <nanog em nanog.org>
> 
> 
> Hi NANOG,
> I'm hoping someone out there has had some experience with Oi
> Telecommunications.  We've been struggling to work with them to get a
> couple of circuits in Sao Paulo live.  The primary problem is mostly a
> language barrier.  Is anyone aware of an English speaking NOC email address
> or phone number for Oi?  After months of back and forth through a third
> party translator working with our account team, I've reached my limit and
> am hoping there's another option to get some technical assistance with the
> BGP configuration of these two circuits.  Any advice will be appreciated.
> 
> Thanks,
> Brian
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