[caiu] HSBC inacessível pela VIVO

Fábio - RJ Network fabio em rjnetwork.com.br
Segunda Fevereiro 25 08:48:14 BRT 2013


Não consigo acessar o www.hsbc.com.br *pelo link VIVO*. A justificativa
deles é que possivelmente o firewall HSBC pode estar bloqueando nossa
rede/AS.

Mas pelo link ALGAR vai normalmente.

Temos um cliente que teve o mesmo problema, com o mesmo banco, com a mesma
operadora, e só após semaaaaaanas é que foi resolvido.

Alguém sabe o que pode ser?

ALGAR:
traceroute to www.hsbc.com.br (161.113.4.71), 30 hops max, 60 byte packets
 2  186.225.140.49 (186.225.140.49)  1.085 ms  1.066 ms  1.041 ms
 3  ge-1-0-2-411.edge-a.srr001.ctbc.com.br (187.72.97.206)  1.189 ms  1.176
ms  1.152 ms
 4  xe-0-0-0-0.edge-a.ctd001.ctbc.com.br (201.48.46.206)  14.463 ms  14.457
ms  14.438 ms
 5  xe-0-0-0-0.edge-a.mom001.ctbc.com.br (201.48.46.210)  2.687 ms  2.679
ms  2.681 ms
 6  xe-5-1-0-0.edge-b.rpo008.ctbc.com.br (201.48.46.222)  4.443 ms  3.727
ms  3.735 ms
 7  xe-1-2-1-0.core-b.fac001.ctbc.com.br (201.48.46.182)  4.953 ms  4.772
ms  4.871 ms
 8  ae2-0.core-b.ula001.ctbc.com.br (201.48.44.9)  8.258 ms  8.254 ms
8.237 ms
 9  et-1-0-0-0.border-a.ula001.ctbc.com.br (201.48.44.166)  8.365 ms  8.405
ms  8.348 ms
10  xe-1-0-1-300.sanpaolo8.spa.seabone.net (195.22.219.96)  14.433 ms
14.430 ms  14.419 ms
11  xe-11-0-1.atlanta2.atl.seabone.net (89.221.40.8)  144.957 ms  141.502
ms xe-11-1-0.atlanta2.atl.seabone.net (89.221.40.10)  138.111 ms
12  192.205.35.237 (192.205.35.237)  153.802 ms  153.864 ms  150.398 ms
13  cr2.attga.ip.att.net (12.123.22.154)  200.415 ms  199.355 ms  206.044 ms
14  cr1.nsvtn.ip.att.net (12.122.28.106)  201.618 ms  201.594 ms  204.677 ms
15  cr2.nsvtn.ip.att.net (12.122.28.70)  201.864 ms  200.607 ms  200.858 ms
16  cr1.cl2oh.ip.att.net (12.122.28.74)  199.770 ms  208.732 ms  212.122 ms
17  cr1.cgcil.ip.att.net (12.122.2.205)  201.999 ms  205.246 ms  203.318 ms
18  cr83.cgcil.ip.att.net (12.123.7.109)  201.581 ms  201.562 ms  201.507 ms
19  gar26.cgcil.ip.att.net (12.122.133.65)  201.279 ms  198.151 ms  198.085
ms
20  12.88.0.70 (12.88.0.70)  199.057 ms  202.162 ms  199.113 ms
21  * * *
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VIVO:
traceroute to www.hsbc.com.br (161.113.4.71), 30 hops max, 60 byte packets
 2  *186.225.140.49* (186.225.140.49)  1.340 ms  1.320 ms  1.324 ms
 3  201.28.239.13 (201.28.239.13)  7.237 ms  7.231 ms  7.235 ms
 4  201-0-5-185.dsl.telesp.net.br (201.0.5.185)  7.630 ms  7.648 ms
201-0-5-205.dsl.telesp.net.br (201.0.5.205)  7.652 ms
 5  GRTSANEM1-et-13-0-0-0-100-

TELESP.50.140.213.in-addr.arpa (213.140.50.5)  20.281 ms
GRTSANEM1-et-14-0-0-0-100-TELESP.9.16.84.in-addr.arpa (84.16.9.109)  19.935
ms GRTSANEM1-et-14-0-0-0-101-TELESP.9.16.84.in-addr.arpa (84.16.9.205)
20.147 ms
 6  Xe2-1-3-0-grtmiabr3.red.telefonica-wholesale.net (94.142.123.250)
201.349 ms Xe12-1-0-0-grtmiabr3.red.telefonica-wholesale.net (94.142.117.38)
180.022 ms Xe9-1-8-0-grtmiabr3.red.telefonica-wholesale.net(94.142.118.230)
 179.168 ms
 7  Xe7-1-4-0-grtdaleq2.red.telefonica-wholesale.net (94.142.125.45)
153.324 ms Xe7-0-6-0-grtdaleq2.red.telefonica-wholesale.net(94.142.126.141)
 154.074 ms
Xe4-1-6-0-grtdaleq2.red.telefonica-wholesale.net (94.142.126.9)  162.441 ms
 8  ATT-5-0-0-0-grtdaleq3.red.telefonica-wholesale.net (213.140.53.62)
152.383 ms 192.205.35.249 (192.205.35.249)  154.186 ms
ATT-5-0-0-0-grtdaleq3.red.telefonica-wholesale.net (213.140.53.62)  152.335
ms
 9  cr2.dlstx.ip.att.net (12.122.214.250)  188.763 ms  191.747 ms
cr1.dlstx.ip.att.net (12.122.214.246)  175.358 ms
10  cr2.kc9mo.ip.att.net (12.122.28.86)  185.098 ms
cr1.sl9mo.ip.att.net(12.122.3.222)  176.054 ms
cr2.kc9mo.ip.att.net (12.122.28.86)  188.378 ms
11  cr2.sl9mo.ip.att.net (12.122.2.218)  179.047 ms
cr2.sl9mo.ip.att.net(12.122.28.90)  176.865 ms
cr2.sl9mo.ip.att.net (12.122.2.218)  178.361 ms
12  cr2.sl9mo.ip.att.net (12.122.2.218)  178.317 ms
cr2.cgcil.ip.att.net(12.122.2.21)  174.422 ms
cr2.sl9mo.ip.att.net (12.122.2.218)  176.787 ms
13  cr84.cgcil.ip.att.net (12.123.7.249)  172.868 ms
cr2.cgcil.ip.att.net(12.122.2.21)  171.960 ms
cr84.cgcil.ip.att.net (12.123.7.249)  176.697 ms
14  gar26.cgcil.ip.att.net (12.122.132.65)  172.809 ms  175.320 ms  172.716
ms
15  12.88.0.70 (12.88.0.70)  185.246 ms  183.777 ms  184.912 ms
16  * * *
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-- 
Fábio R. Hernandes
RJ Network - Tecnologia Integrada
Fone: (17) 3211 4211
www.rjnetwork.com.br


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