[caiu] Quedas Level 3 em Curitiba

[Leonardo Carneiro]

Não sei se é o mesmo link, mas Sercomtel em Londrina está com dificuldade
para acessar vários sites.

Em qui, 25 de out de 2018 às 08:02, Edinilson J. Santos <
edinilson em atinet.com.br> escreveu:

> Em 24/10/2018 21:08, Fadson Garcez escreveu:
> > Aqui na BA estamos enfrentando problemas com a L3 desde ontem.
> > Afirmam problemas com vandalismo no trecho SP-BH.
> > Ficamos fora durante um bom tempo, e agora com várias degradações.
> >
> > Att.
> >
> >> On Oct 24, 2018, at 9:01 PM, lyon lisboa <lyonlisboa em gmail.com> wrote:
> >>
> >> Alguém enfrentando problemas com a L3 em Curitiba?
> >> Estou com oscilação nas rotas recebidas via BGP. A sessão não cai, mas
> as
> >> rotas caindo direto.
> >>
> >> abs
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> >
>
> Tivemos um problema com eles na Terça, dia 23/10, e realmente foi no
> trecho SP->BH onde disseram que foi vandalismo.
> Retornaram o seguinte:
>
>
> *** CASCADED EXTERNAL NOTES 24-Oct-2018 09:29:22 GMT From CASE: 15371065 -
> Event
> Event Conclusion Summary
> Outage Start: October 23, 2018 19:29 GMT
> Outage Stop: October 24, 2018 04:55 GMT
>
> Root Cause: A fiber cut between Sao Paulo and Belo Horizonte, Brazil was
> impacting unprotected services.
> Fix action: The fibers were spliced.
> Summary: On October 23, 2018 at 19:29 GMT, CenturyLink identified a
> service impact between Sao Paulo and Belo Horizonte, Brazil. Initial
> investigations suggested that a fiber cut was causing the service
> interruption, and Field Operations were engaged. Once on site, Field
> Operations performed point to point light level testing to further isolate
> the point of failure.  Due to the nature of the terrain and dense
> vegetation where the cable is, personnel will be slow moving along the
> span. Once located field teams reported the damage had been caused by
> vandalism. Field teams spliced the damage to restore service.
>
> This service impact has concluded. Due to the nature of this outage, it
> may be necessary to reset your services locally at your equipment.  If
> after that action has been performed a service issue prevails, please
> contact the CenturyLink Repair Center for troubleshooting assistance.
> There may be additional analysis and discovery that occurs as the incident
> is reviewed by NOC management. Any available updates will be relayed upon
> event ticket closure within the next 72 hours. At that time, a customer
> satisfaction survey link may be available. We strive to provide thorough
> communications containing the available information during a service
> disruption. Please let us know if the updates you received during this
> event were satisfactory.
>
>
> Para o pessoal que reclama de atendimento do suporte da Level3/Centurylink
> nesses momentos, aconselho SEMPRE abrir o Ticket pelo portal.
> Pelo menos eles enviam emails constatamente informando em que ponto estão
> do problema.
>
> Edinilson
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